I've been trying for days to withdraw my dogecoins without success from Mercatox, detail, this problem comes from last year with the covid. I waited for them to resolve it until today, however, until today the problem has not been resolved. I suggested paying for them to solve it, since then, they have already sent me to the technical department and higher, but so far they have not solved the problem..

I suggested that they send or exchange my dogecoins at market price, BTC 0.5 and pay for the losses I had sending money in the wallet, however they claim that the problem with doge will be solved soon, even though it's been more than a year since the problem..

I noticed contradictory things on the site, you can enter dogecoins on it, but you cannot withdraw or send to other users of the site.
https://i.imgur.com/ogvUtGF.pnghttps://i.imgur.com/JYZksRr.pnghttps://i.imgur.com/spMOYyk.pnghttps://i.imgur.com/nGSYzcq.pnghttps://i.imgur.com/K7isvj8.png