username:bluefield
I have been playing sportsbet.io since 1year and i have deposited big amounts like 5000usd and withdrawn like in thousands.But today my account is not able to bet and even not letting to withdrawal.My account is already verified with documents.Here my genuine question is why there is not even live chat in my account .I dont have much funds in my account to be honest there is nothing i could worry but blocking/restricting suddenly is not good if you have any problem you can restrict with by excluding offers like betfair but blocking account is not fair.
@steve hope you can solve and compemsate by providing vip status:)
Hi Bluefield,
Ill check it out for you..
As for the live chat, I am not sure to be honest.. as for emails not being replied too ( via pm ) that is either not true or they are due to be actioned shortly.. obviously with the World Cup we are getting a lot of emails.. but i know we reply to all of them. Ill be back in touch via PM.
Steve.
EDIT 1: WOW, that was fast! I've just seen your email chain with our support guys, PLS don't send emails within 7 minutes of each other.. that's not fair on us, and certainly will get you worked up if we don't respond with in 7 minutes.
Our team will review your case soon, but I have already seen some red flags that i may not be able to overcome.
Yes yesterday support guys replied to verify account again and i did.
Red Flags about? I have verified account and am ready to exclude from all site promotions.I just want deposits and withdrawls should be insatnt and trustable.hope i will get sort out issue today.