" Good Day. We want to inform you, that our company decided to stop any collaboration with you (closing your account).
The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions."
Welcome aboard , looks like I have read this same message for hundred times here in this thread alone , that Players or complainant receiving the same answers after asking the support about their banned/blocked account.
Sorry for your losses mate but you deposited and played in wrong site .