That's already too long for a withdrawal request and they'll just tell you that they've sent it to the right department, I've never used mercatox but I saw people that have used them before and then has no problem with it. With what I know there, their reputation isn't really solid unlike the others.

You can post a scam accusation on the appropriate section but we're not sure if that's going to have that assurance they'll allow this withdrawal of yours.

Post it on Scam Accusations and then follow the format: Scam Report Format (Use it to make scam reports properly)