I've been trying for days to withdraw my dogecoins without success from Mercatox, detail, this problem comes from last year with the covid. I waited for them to resolve it until today, however, until today the problem has not been resolved. I suggested paying for them to solve it, since then, they have already sent me to the technical department and higher, but so far they have not solved the problem.. Sad I suggested that they send or exchange my dogecoins at market price, BTC 0.5 and pay for the losses I had sending money in the wallet, however they claim that the problem with doge will be solved soon, even though it's been more than a year since the problem.. Angry I also suggested that they give me BTC 0.5 worth of doge at market price, also paying for my losses, as I had the money, the guy said that I should sell the doge on the website, however the exchange option is blocked, there is no way exchange at market price.
I noticed contradictory things on the site, you can enter dogecoins on it, but you cannot withdraw or send to other users of the site. What is wrong because you make users enter the doge and never leave because there is no way to leave. The right thing is to block the entrance, I even want pressure on that, as it is clearly an act of bad faith. Huh
This is an idea used by scams and shady exchanges because they ought to have notified all their users before they block the withdrawal of Dogecoin on their platform. I am sorry for what happened to you and I hope you get your fund back but if you must use an exchange make sure you use a reputable exchange, not those that will treat you like sh*t while they are making money through your confiscated fund.
Today, they claimed they are almost fixing the problem, but I wouldn't say that, because the site said it would fix it soon and it's been a long time for that to be true, there are only 2 active doge users on their site, we share the same problem.
I also noticed an increase in coins that are under maintenance, the week before it was 60, now it is 64 coins.
Site:
https://mercatox.com/You can give them the benefit of doubt since there's no other way for you to get the coin. I did some research and I see that they have a personal child board
here. You give it a try maybe it will help.