Upon reviewing OP's submitted info, we discussed with our sports provider as soon as possible to re-evaluate the decision. As a result of such discussion, we have decided to unblock OP's account, return the confiscated funds, and have informed the OP at the first opportunity. We also sent $100 withdraw-able bonus to OP's account to compensate for the inconvenience caused by all the these.
It is our understanding that OP has initiated a withdrawal, which has been approved. As the below TX id suggests, the transaction has now been completed:
https://tronscan.org/#/transaction/603bc06c1665a40215a4e01e163f1bc9c32ab83e5f800be2592bb4be186fcda5This means OP has received his full balance, plus $100 bonus.
We deeply apologize for the inconvenience caused and will work hard to improve our sports betting anti-abuse systems.
Sincerely,
TrustDice Team
I am very happy that you admitted your mistakes after 2 weeks of hard discussion, however give me a couple of answers to my questions, will you progress on the feedback question from the players? they wont block again with similar extremely gross errors in the study of violations, because for example, I will also bet for my own pleasure and you decide to block me again, only on other points of your rules (I noticed that you block users only if they get a plus)