The account recovery including for Forgotten password is not too difficulty if not saying it is simple.

If you did not buy that account from another person, you can recover your account password and can succeed with their KYC procedure too.

Facial verification is one of annoying step because they use automated software to do it. If you failed, you should try it again and remember always do it with enough light. The best time to do facial verification is in day time, not at night.

If nothing is suspicious, they will not ask you to do manual verification and software verification is enough.

Other steps for account recovery and verification are easy.