i lost my phone which i belive is stolen from me,
i lost a decent amount of money in it. I tried to recover my accounts from diffrent platforms where its went so smooth by passing KYC but here at duckdice.io its kind of difficult to do recover my account.
first of all its took 3 days to get a response from theire team.
when they finally replied i described all the situations and they get disappeared for a day again then they with another reply they appeard
and ots goes so on
they told me to creat another account and use it
which i created but i can't use it as i am broken, theu denied to let me pass KYC as they know i have wagered over 2 millions and lost over $53k last month, they are not going to let me take acces of my account back and i agreed with that as i am not going to ise that site further but to claim my monthly and weekly bonuses which is my right, i am wondring how they have gained 5 stars reviews while theire support is totaly dead and seems Unprofessional teamwhile i am still waiting of theire reply from last day.