i am all ready to provide all kind of proofs and i am so calm with these guys, as i am feeling they are kind of small site admins, who can't make it run smoothly and friendly with users, and now they told me to waite to waite tll 3rd jun 2023, as they are celebrating Christmas 🤔 how professional and how serious they are in such cases.
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If you already provided the required information like your email address associated with the account, your username, and the wallet address you used to create the account or any other required information that helps to prove your ownership they need to check them and release your account.

They celebrate Christmas till 3rd June 2023! This is definitely not the excuse anyone wants to hear in that situation. What kind of company celebrates a holiday for six months?