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Huh. Don't you have any formal response on the problems some people are claiming to have with YAS lately?
Perhaps, you have not noticed it but this account you are using has already been red-tagged and if you do not solve those problems then no campaign manager of good reputation would be willing to do business under these conditions.
Please, address those cases as soon as possible.
One of the major challenges I have noticed with Yesbet representative in the forum is the lack of good English skills and is easy to notice that their REP and creator of this thread is not of English origin and maybe he just learned English just to be able to communicate, this is why he easily misuses words and doesn't understand some discussions that are going on in this forum, I guess we can possibly try to use other means to get. the admin's attention to solving the situations on the ground.