Be careful
Be careful, the Moonbet does not want to withdraw my money (1075$) for bets on sports events. I made 4 bets on the NBA and since December 24 I can not withdraw my funds. On December 26, they asked me to go through verification, I uploaded all the necessary documents and said that I was ready to provide additional ones if necessary. But so far my account (Manate29) has not been verified, support is feeding me breakfast, and the SEO accuses me of violating their rules, calls me a member of some syndicate and threatens that I will not be able to play in any other bookmaker because they will distribute my data. I screenshotted the entire dialogue and can provide evidence.
Just imagine, 4 bets on the NBA!! They call themselves the top of web3 casinos, but in fact they deceive people, and this happens at the very end of 2022!
As mentioned in our conversation, the account Manate29 violated several of our Terms and Conditions. Primarily, you had admitted to our team that you were accessing Moonbet.io via a VPN, which is clearly against our T&Cs.
Next, Manate29 was part of over 20 accounts all from the same region that joined on December 24, all placed the exact same bets on the same markets within 10 minutes of each other (a very specific NBA market), and then also engaged in arbitrage betting amongst those accounts. Several of the accounts joined with the same IP address and when we did ask for KYC on accounts to verify these were not multi-accounts, fake documentation was provided to us.
This entire instance violates our Terms and Conditions surrounding syndicate betting, as well as multiple accounts. Unfortunately, it is much more than a mere coincidence that your account placed the EXACT same bets at the EXACT same 10-minute interval as 20 other accounts that all registered within one hour of your registration. Also, these bets were maxed out, indicating that this was done to circumvent the limitation on betting.
Our risk and fraud department has been working this entire week in going through said accounts and you will be able to make a withdrawal of your original balance as soon as possible. We never like to take such actions, however we do need to protect our players, our partners, our providers, and our community from fraudulent activities.