well before there was like 3 red flags active on duckdice.io profile but it seems they have managed somehow to remove them. past of duckdice was worst yeah
Everything is solvable here in the forum if the casino is willing to resolve there issue with there customers. Even Betcoin which is despised with most of the DT here manage to recover there reputation by improving there service and answer all the previous allegations.
This allegation on Duckdice that attacking the poor customer support somehow have similarities on there previous issue. Im just not sure if the OP use this weak spot of Duckdice to make a strong claim on his issue or Duckdice is really have poor customer support.
you know what? i still remember once mod Bobstone removed support button option for me its becouse when i got muted i keep urging with them that mute wasn't faire and he took that option of support center from me. so yeah they have bad support center