Hello everyone, first and foremost. Happy New Year!

I hope individually that you have a healthy and prosperous year with full of opportunities.

I want to address a few concerns here. Such as shilling, user blocked without reason and myself being online on the 27th.

1. We have hired an agency to promote our brand in different forums and also social media channels but, they have not executed this the proper way.
I am aware that they are around and started this just recently on forums. But again, this is not how we planned it to be.

2. For user 'ferrum360' I highly suggest that you do a follow up via customer support on our website, they are open 24/7.
Next, you can also DM me your proof that you have been ignored through Telegram and WhatsApp or you can just share your username (Both Telegram & Whatsapp). I will also share the screenshots here for transparency.

3. I went online on the 27th to check on this forum for any private messages, new comments but, I didn't have the time to respond, why? It's December 27, 2022.
I was on a holiday leave. I wanted to work but, I was also telling myself that this is the only a few days for me to rest. And I went with that choice. Apologies to all those who have been ignored in this thread.

I will scan through it and see if there are any more unanswered questions.

Please feel free to reach out via thread or private message if you need more assistance regarding your account.

Thank you.