I just checked your ticket for you. Is this some sort of a joke or a fraud attempt, or i don't know how to even call it.

You literally contacted our support, from random email, from random location, from random device and claim our high rollers account is yours and we must give you an access to it? Even though you can't even name your old email, don't have any matching IP address, don't have any access to addresses or ANYTHING to prove that this account has anything to do with you and you complain about it?

Mate, you can make one million threads here about unfair treatment or even scam accusation, but forget about it, our support won't serve imposters and our real players accounts are safe and we will never change anyones emails and 2fas.