ok, so im sure you are all aware of this reward that stake offers, but they have a reward that they give out that is called the top VIP players of the month reward. now i am a gold VIP rank at stake, and i was screwed out of that bonus. i finished in the higher end of the top vip players for the month of december, like i had a higher standing then more then half of the people that received the reward, but they refused to give me the reward, saying because i am not at vip level platnium 4. this is completely obsurd, considering 1.
If you are qualified with the wagering contest, then you'd definitely recieve it. As others have mentioned, you should have showed proofs that you are; ranked at gold VIP in stake platform. If you've finished on the higher tier of the race, it would really be a problem to the gambling platform to ignore giving your rewards especially if you are eligible of it and if this story is true. Not to be biased but Stake is quite having a good name already, why would they even put dirt on their reputation just because of something they are the ones who offered it in the first place? You may also contact their support 'coz delays are possible (but never experienced it when it comes to their bonuses, fortunately). Provide support to your accusation and for sure this community will help you out if and only if this is true.