with username viziru(over 1 year ago) but this acc. have google authenticator and i do not have this app because i delete in the past this app in my phone.
Is not fair to take my funds, is only 1.7 LTC mean 100$.
Multiple accounts are usually prohibited in crypto gambling sites for various reasons which is why I don't think that you will get back your account or funds unless someone from their customer support trusts whatever you stated.
You should have informed their customer care before creating the second account and kept some proof of that conversation which would have helped.
I focus on highlighting google authenticator verification, Can't authenticator verification reset or remove? usually the support team will ask for a number of requirements such as identity verification for example.
Abuse is one of the reasons for banning multiple accounts at some crypto casinos.