Over and over there's many users are complain to chips.gg, I know this casino was trusted, but I don't gamble in this casino since they're become inactive in this forum. But I believe since they already respond your complaint and said you're abuse the casino, it mean you've done something wrong.

I really tired to see a complaint that blame the casino while the gambler is an abuser and trying to get benefit over it, this make hard to distinguish between innocent gambler and cheater/fraudster.