If he cannot withdraw his funds, then the account is like blocked. Even if that user gets access to his account, he loses access to his funds and is a victim of a scam? I read well and understood how good service they are providing. No matter how much you try to convince us on their behalf, people like us who know about 1xbit scam won't believe you.
You're wrong! Very often, such a message appears to new users who claimed bonus and have not yet met the wagering condition.
In this case, it looks like it is the case, but you don't want to get your brains started because it's easier to scream like the rest of the sheeps.