Because he's still hoping 1xbit will resolve the issue. But obviously it's not possible since this case happened months ago and he is just being ignored. Imagine when he lose his money, everything is fine, but when he tried to withdraw, 1xbit refused. If you're is his shoes how would you feel? Well, knowing the reputation of 1xbit, cases similar to this is not new. That's why many accusations remain unresolved because they don't have the will to address it. So be aware newbies not to play on this platform.