dude if you look at every thread you will see that there is a mess in the casino due to bonus abusers, were you also given bonuses and played with bonuses or did you deposit and play with your pocket money and win? I suggest that you tell everything in detail and that you also post a screen shot of every conversation you had with support if you had any conversations with them

this is to help the casino quickly identify your problem and solve it quickly and also this will help the casino to improve the quality of services provided by support, and the casino needs to be able to respond quickly to customers when they report a complaint