I sent you KYC documents and my account is locked once more. What a problem? Yesterday you said that my account yrebaperty is reopen!
Yrebaperty, Anicrypto sorry for the delay (I quoted myself below so you know how abuse affects legitimate players).
Your withdrawal will be processed immediately after you pass KYC (this rule applies to bonus accounts).
Destamver, Pervakfer - your accounts are permanently blocked and without appeal.
For reference: efialtis and icopress received the same letter which confirms that the mentioned users abused our trust.
Your withdrawal will be processed immediately after you pass KYC (this rule applies to bonus accounts).
Dear users, I apologize for the long absence from the topic, most of the problematic cases will be resolved today. 
Also, please be prepared for the fact that if you have submitted a withdrawal request, you will have to go through KYC (bonus accounts).
I want to be clear - since the launch of no deposit bonuses, we have had many problems, some of which we underestimated. The first and main problem is multi-accounts, as soon as the user loses the bonus, he simply registers a new account and starts again (and this, unfortunately, can continue indefinitely). These problem cases lead to constant review and prevent us from focusing on the implementation of our planned updates.
Also, please be prepared for the fact that if you have submitted a withdrawal request, you will have to go through KYC (bonus accounts).
I want to be clear - since the launch of no deposit bonuses, we have had many problems, some of which we underestimated. The first and main problem is multi-accounts, as soon as the user loses the bonus, he simply registers a new account and starts again (and this, unfortunately, can continue indefinitely). These problem cases lead to constant review and prevent us from focusing on the implementation of our planned updates.
Destamver, Pervakfer - your accounts are permanently blocked and without appeal.
For reference: efialtis and icopress received the same letter which confirms that the mentioned users abused our trust.