That is purely a scam attempt. Can you back up your claim that the PRE MATCH lines were incorrect? AI scores exactly the same lines i took pre match , but i also took HANDICAPS.
Are you saying that two separate bets (TOTALS & HANDICAPS) were BOTH incorrect? When the rest of the world had the same lines and paid out without problems, magically your "provider" which you do not disclose told you to void all the bets?
Clear indication of a fraudulent attempt to not pay out winnings to a legitimate betting customer.
AVOID AT ALL COSTS!