You can't blame people for being practical since it's really cheaper to order anything online nowadays. However, it's true that this affects some merchants since they will have lesser sales. Most online shops offer free shipping, or even offer their goods cheaper since they can get them directly from suppliers or they don't have to pay any rent for their shop. One of the biggest bookstores in our country is starting to close down its branches because of bankruptcy since most people choose to get their school/office supplies online than go to stores.
I think local shops/sellers should change their sales strategy to compete with online shops and maybe online driving services will help local traders to increase orders for goods delivered to buyers without having to leave the house.
I agree with this, they should start thinking of a way to compete with online sellers by letting people order goods online through their shop and also offer delivery services. This way they can somehow increase their sales or not lose any customers.