I try to buy Monero without any account as shown in the picture above. The website is very quick to display my pending Bitcoin payment right after I send the amount using my Electrum. The only problem was there was such reference ID or anything that will bookmark my pending transaction in case I close the Fryx Finance window since waiting for 5 confirmations is a bit long. Good thing I didn't use an incognito browser that time and browse on my history the Fryx finance transaction page. I hope that you have an option in your website that can track pending transaction using a reference ID.

Also since this is an exchange, I hope that there's a calculator cost for both Monero and Bitcoin. I do buy Monero using specific amount of Bitcoin but I don't know how much Monero I can get on my Bitcoin that I sent on the address since the calculator is only working for the Monero equivalent value in Bitcoin. I do a trial and error type on the value of monero calculator to come up on the Monero figure that equals to the Bitcoin that I sent.

Please indicate minimum deposit amount and the fees on the exchange page so that user will be aware on this before they will send any amount on the deposit address.



My payment is already confirmed as shown above but I still didn't received my Monero on my provided address. I'm already waiting more than 15 to 30mins until now for the Monero to arrive. I hope that you can include an estimated time of arrival for the coins since checking the wallet balance multiple times is so frustrating.

If possible, add a chat support or a link that will direct on this thread so that user that has concern to the service can communicate to you.

I will update this once I received my Monero to my Wallet. It's taking too much time is this normal?