People using this 1xbit speculation after the coinplay reps explanation are probably just want to get back on the casino after the failed attempt to resolve his issue.
Heres the announcement of coinplay regarding this issue.
❗ Hi everyone, Coinplay Community Manager here! I'd like to address the elephant in the room and clear up some confusion about us and 1xBet/1xBit:
Coinplay.com was partially built with some software used on 1xBet platform that's why the website might have similar code and tools but it's a separate project that works and develops independently. I apologize for not clearing it up right away. Our team is working hard to make Coinplay a fun and safe platform for every player, so all suggestions and comments are welcome.
It's obvious that's more of what I see as most of the users coming up with these compliants of confiscation of winnings, funds and refunds of deposit are mainly newbies. No doubt newbies can com up to the platform and get there games going but, I think these happens to more of users with a intent to take the casino for all its got through its facets, bonus offers and whatever loophole they might have found.
It's sad that, some users aren't trying to give the casino a chance once the alighting of some possible relativism was raised. The CoinPlay_official have given his word and I think we could hold on to that whole gambling on the casino in accordance to its T&C. You test it and see it to be fair or reputable by going all in or not. Its that simple.
In any case, at the beginning you need to contact support and try to solve all the problems with support and only then write about it on the forums. And for me, it is important not how many programs the casino uses, but what games and tools are presented there and how much it is possible to make money on these games. And so the games at many casinos are repeated.