Scam against DuckDice.io, not the first one I've seen users complain about, maybe this is the umpteenth accusation, what's clear is that DuckDice.io has a team of representatives here: https://bitcointalk.org/index.php?topic=1676313.0, so that you can talk about complaints and various things that are detrimental to users who bet on the DuckDice.io gambling site.

However, if you have contacted their representative named: DuckDice.io, there is no solution and vice versa, maybe we can't help you much, it's just that in the future be careful in choosing online gambling sites, at least the representatives are responsible, if something happens.