Hello AmanDemi,
Here at Sportsbet.io the customer and their satisfaction during their journey with us is the number one priority.
Please be informed that your Sportsbet.io account verification has been completed successfully, and any restrictions are hereby lifted. We will be happy to see you playing again.
We thank you for your cooperation and understanding regarding this matter. If you have any questions about this process, please do not hesitate to contact us again by replying to this email.
Best Regards,
Player Safety and Assurance Team
Glad to report it has been solved now.
It's a pity their system picks up on accidental connections between accounts apparently, but at least good to know they are honest and thorough in investigating them and acting fairly to solve it when their flag turned out to be false.