Lol what is it there to video tape? @OP already shows the screenshot of his bets. So I do not think that there is a need of another evidence here. He also stated that he did not get any bonus despite of the huge wager he did for the casino while his friends received bonuses which wager less than him. @OP is not accusing the casino as scam but instead the bonuses it should give to any loyal client. Not because he is winning, he should be deprived of the bonus that is enjoyed by other player.
Thank you. That is exactly the point I've been trying to make.
I think op had clearly stated his reasons why they decided not to credit him with bonus. It is unclear at the beginning but I am very happy that he asked the team and they explained why he was nit given any bonus simply because he is a winning player. I am still very confused because does it means that they are only giving bonus to customers that are on the losing side? If so them that is not a good techniques of keep customers because many gamblers scrutinizing this kind of reason would make go for another casino since there are so many casinos in the gambling market.