No, I have been trying to find out this transaction number myself for a long time. I wrote to the moderators in the chat to solve my problem, but they ignored me. The ticket was created on the advice of users in the chat, but many spoke badly about the support and the moderator immediately blocked them in the chat.
Afaik they don't provide account specific support in chat. Opening a support ticket is when your case actually get a chance to be looked into. While it's true that their support has bad reputation, that doesn't mean you should immediately give up. Give it some time and follow it up on twitter. If you still don't hear from them, try to offer a reward. While you wait, look into binance.
Right now, recovery is next to impossible/isnt worth doing, so youre basically selling a premium trash. Anyone with conscience would stop selling.
As far as I know, support responds within 24 hours, and a week has already passed. I still believe that support will answer, but it is not known what they will answer ... I need all addresses for the period from 08/01/2019 to 12/31/2020. If I find my password, I will close this topic. What do you mean by binance? If you mean that the address can be there, then it is not on binance, I registered last year and have already reviewed everything.