This is very unusual, when I read your post I thought you meant cloudbet will take a look at your betting history during the previous six months and take a decision about your account, but it seems the support is actually going to take six months to give a verdict about your case, an amount of time which is simply too long.

I could get if they took a few weeks to solve a difficult case, but six months is simply too long as unless the amount you want to withdraw is quite high many people will just forget about it and assume they will never receive that money.