Hello all, tell me what documents are required HitBTC?
I sent - withdrawal of cash in a few days then depositing cryptocurrency, crediting wages.
I'm trying to get through to support, but no results - they just do not say what exactly they need.
Maybe someone on the forum has dealt with this?
Kindly note that we have thoroughly checked all the information you've provided, and, unfortunately, it can't be accepted as a valid source of funds report. We will not be able to proceed any further until the actual source of funds of the transaction in question is provided.
Please provide us with an actual source of funds, and we'll be happy to proceed.
I wonder why you used HitBTC at first place. At least you could have gone through the reviews before making any deposits there.
HitBTC has had issues in the past with users getting their accounts frozen and hence their funds lost.
There are other established exchanges that you could have used. All you can do now is try contacting them through different means such as customer support, social media handles, email etc...
Once you get are in contact with them ask them what do they need to get you the access to your account.