Cryptocurrency was bought with fiat.
Were provided - bank statement with payroll, cash withdrawal statement.
But they say = "actual source of funds"
Previous statement is less than a week old. I sent a new one
I think they are asking for source of your coins, not source of your fiat money Were provided - bank statement with payroll, cash withdrawal statement.
But they say = "actual source of funds"
Previous statement is less than a week old. I sent a new one
That means you need to explain from what wallet you send coins to HitBTC exchange, your own non-custodial wallet or from some other website/service.
I hope you don't have lot of funds stuck there, but my suggestion is to stop using any centralized exchanges and transition to decentralized exchange like Bisq and p2p trading.
I heard bad things about HitBTC before, just do a quick search and you will find a bunch of bad reviews and complains on internet.
thank you but HitBTC is a new level of scum...
I gave them - passports (my and who made the transfer) , notarial letter, pdf bank statments, photo with docs, skype session, screenshot from exchange... and
in the end they decided to just write - Unfortunately, we cannot accept any forged data as a valid source of funds report.
No evidence, they just decided to cancel my info just like that, without anything)))))))))