Jackbit denied my withdraw and told me an investigation is underway for my account. I have deposited 500$, placed 12 bets in total and was going to withdraw 937.15$ total (so 437.15$ profit). I asked them the reason for the investigation and they refuse to tell me because it's their company's terms to not share info about an ongoing investigation with a customer and just told me that they will update me via email and that it can take up to 6 months.

Any ideas of what I should do? I have just filled a complaint with their gaming commission, should I also open a thread on scam accusations?