You are absolutely right! I agree. Yes, still there are people who complain on anything. This is just their way and they dont know any better. So it is a hard task but challenge accepted. At least we have allot of loyal community members with who we share this amazing journey and who appreciate all the work we done. Feels very good when we see that. We have been growing from nothing to this:
Blackjack. fun.
Ops you should grow a thick skin to be able to survive in the business because no matter how professional you act, there are people who will never see anything good in what you do, but the good news is.
*Your loyal customers will always stick around no matter what, and their will rather suggest a thing to do to improve the site rather than complain at every slightest opportunity.