Hello, your emails were not ignored. We clearly stated that you are in violation of our terms of service. You were asked to provide a Bitcoin address to return your deposit and have failed to do so. Once you provide the email bitcoin address, these will be sent.
I corrected the mistake for you. @cru7ufy Email them the bitcoin address where they can send your deposits. After that, you can start getting in touch with 3rd-party mediation sites and have them take a look at the case and the evidence that Betcoin has against you. Many casinos don't want to share evidence publicly, so your remaining option is to have someone else mediate the whole process.