It is unfortunate that you are having such experience with your casino at this point in time. So sorry about that but if I may ask you this question was there anything you did while trying to play on their platform? because as I see, you already have a negative trust attached to your account here which means otherwise because one would think you have default the casino policy and hence they might likely carryout such act  on your account, another is this, you have no evidence backing your claims as this is an accusations against the casino. It would be nice you make available evidence for site seeing so that we could verify and know what to do and how to go about it with follow up and also comments and contributions from members of this platform. If their presence is registered here on this platform, their representative would need avail themselves here for clarity as to why your account was banned. In your own best interest, go get evidence as it is pictorial excerpts for sight seeing.