It's too bad that you didn't take a moment of your time to investigate the dreadful reputation of this terrible piece of software. When FreeWallet gets their claws in you, they make demands. There is a first set of demands that you meet. Then, they send a second batch. If you meet those as well, they get angry and send an even more ridiculous set of questions. The idea is to frustrate you to the point of giving up and letting them take your coins. Since you agreed to use them, you now unfortunately have to dance as they pull the strings.
I hope it works out for you. I know it didn't for many. In the future, please avoid using such scams and ask questions if in doubt.
the problem is most websites blocked syria access
Does Electrum restrict access to Syrians? Does the mobile Blue Wallet do it? Even if Google or the App store does, you can get the software from GitHub. And you can use various VPN software to open the sites you want.
but freewallet has no restriction on region what's why i use it
Of course not. Why limit the scope of people you can scam when you can scam people from all corners of the globe? FreeWallet doesn't discriminate. They scam everyone equally.