I have been trying to reach BitStamp to unfreeze my account/funds for months now with no success.
They asked for "additional" proof of address (provided already few months back and approved) and this review is pending forever as it seems.

There are thousands of people like me as it seems. Luckily I do not have big amounts stuck.
Tried to call their international numbers in UK and Lux ... You get just automatic machine wich hangs on you.
Answers on support sends generic emails ...etc ...

This if not exit scam is huge RED FLAG.
I think people can say bye to their funds and start with class action lawsuit in UK/EU, and privately.

If I ever bump into Damian Merlak & Nejc Kodric (Slovenian founders) on Adriatic coast  I will chop their head of ! AMEN