I’m happy to announce that today, after 4 months of public testing, Kraken is moving on from beta.  Live trading is now open and available.  I hope you enjoy the service.

Well 4 months after transferring almost $2.5k into my Kraken account, the balance still says zero. I have emailed many times via their support site and they do not reply. Eventually when I said I was going to relay my experience on bitcoin forums I received a swift response saying my money had been traced. Since then I have sent proof of which bank account the money came from and again poof of transfer via Azimo, but silence on their part again.
do not use Kraken if you wish to see your money again. It does not take 4 months to answer an email or acknowledge receipt of funds. These people are stealing money. Maybe they have a liquidity problem or maybe they hope some customers give up, and they keep the money and that's how they make their profit.
As I am based in UK and they are in USA, I've no idea which authority if any would have the power to look into this, or who they should be reported to.
Any advice on how to get my money back if possible would be much appreciated