We should really choose a centralized exchange that will not cheat or anything else. However, it can also happen in a trusted centralized exchange because there is a problem of greed among the employees who want to run away large sums of money from the coin holders or from the exchange itself. But many people still use centralized exchanges because they find what they want that they haven't been able to get from decentralized exchanges. And I agree that decentralized exchanges need to improve their service to users to have the opportunity to attract more members.
Can you please share what's wrong with the decentralized exchanges service? As for me, the main advantage is when it's no KYC. All the other is not interesting. I don't want everyone to check my funds and transactions.
If you lose your money, in many cases there is nothing you can do about it. There will be no compensation and no one to sue. Because DEXs don't collect money (they don't charge transaction fees), they don't have capital to compensate for assets stolen from users.The potential of a decentralized exchange is as good as the idea of Bitcoin, but like Bitcoin, DEXs are not yet ready for mass adoption. People still use fiat money and centralized exchanges.