I understand that they may think they did nothing wrong, because it is not as clear as pointing a gun at someone, but they need to read the rules a lot more clearly before they gamble, so that they would know if they did something wrong or not. I have seen people who had multiple accounts who got banned and honestly didn't know that was wrong, that's funny to me because I read all the rules any casino I play in presents to make sure I never break any of them.
@donza posted a single post complaining about his issue several days back and never provided any proof to try and support his claims. He didn't post anything else apart from that single post.
This makes it seem like he tried to cheat the site and ended up getting caught which is why he resorted to complaining in this manner. Pointless!