The owlgames' representative was online few hours ago [1] I've leave negative feedback to on his account, @OP you need to create flag type 3 and use this thread as the reference, I'll support your flag.
[...]
I wanted to say that a type-2 flag [a violation of casual or implied agreement] is more appropriate for this case rather than type-3 [a violation of written contract] --which also the heaviest flag-- due to the reason I said on other thread snipped below,
[...]
1by the way... i think flag type-2 is more accurate, since OP did not have a written contract with the suspect. The "contract" is the ToS that OP checked upon signing up, which basically an agreement. Unless I'm wrong and such action [checking the "i agree ..." box] can be considered as a written contract?
[...]
however, upon trying to learn more about the legal status of a ToS [or TnC, which rather interchangeable], it seems ToS is indeed perceived as contract,

https://www.termsfeed.com/blog/terms-conditions-faq/#How_Can_I_Ensure_My_Terms_And_Conditions_Are_Sufficiently_ClearSo yeah, if
owlgames failed to prove that their action is justified and thus their action against you is breach of contract, then a type-3 flag is acceptable for this case.