So, we can't exactly say his feedback is not based on truth. As well as just because his feedback said something that didn't work on your favor it instantly means he's on the bed with sportsbet.
I don't believe that you are part of Steve network, but @jeremypw is, and if you spent 3 hours on this thread to answer, you can honestly spend another 2 minutes to see that he is indeed related to sportsbet.io
If we apply the rule of "guilty until proven otherwise"
My friend, we need to apply the rule of "innocent until proven guilty" and he should wait until this case will be solved, but he rushes to accuse me before that, but I am done with him, too much attention to him.
Well, I'm more than willing to drop the topic if you will.
With all the respect my questions was for sportsbet.io user ( Steve ) and not for somebody else.
Sadly, with all due respect and saying this to you as gentle as i can, far as I know, based on several occasions where I watched him addressing issues raised against sportsbet, steve is a man of his words. When he said he's no longer in position to comment, or that he has no further thing to add to the topic raised, that's exactly what he adhered to. So you'll need to make do with what we tried to help you understand.
you're bound by the contract that you accept and allow them to confiscate your fund. They played nice enough by letting you re-claim your deposit, because they actually have the rights --which, again, you've agreed-- to confiscate all of your fund.
My friend while their T&C says that they can confiscate your funds, in real life this is illegal and it is called stealing. What if I create an website right now and put such terms and conditions and start taking all the money from users? I have my T&C that says I can confiscate them, is my right, right? come on, stealing is illegal from what I know!
Stealing is illegal, confiscating funds from someone doing illegal activity is not. Regarding your question about creating a website, it depends on what exactly you wrote on that TnC and what service do you offer. Were you writing exactly as what those gambling platform wrote on the TnC, and do you provide the same service, and were you registered and supervised by gambling authorities? And does the users violate the points on that agreed TnC? If it's a yes to all of the points I asked, then sure, I think you're entitle to confiscate them.
But if you don't have a license, you confiscate without valid and proof-able reason, then
that is illegal.
Finally can you at least admit it that their message "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " and then to find out that you can't withdraw after 48 is a lie? YES / NO .
I repeat for 1 final time, when I saw so many complaints online and the fact that after 48 hours I was still unable to withdraw and this is the first time when a sportsbook doesn't allow me to withdraw I panic, I may over react , however my reaction was after what I saw about them and because of the 48 hours lie that they show in my account!
I repeat again for 1 final time, I have only 1 account ( one that I am aware of ) , I comply to their requests and everything, now if they want everything to end they could just pay me the 895 USDT and I am out of their way, or we wait for the final decision.
If you ask my very honest and personal opinion, I'll say "no", as I've said before, it might be an oversight. They've been in contact with you and trying to clear your issue as fast as they can, I think there's a fat chance that what --still-- appeared on your profile is not crossing their mind.
But let me ask you again, will you be more comfortable if that "unable to withdraw [...]" message --which I assume still appear to this second-- is replaced with something like the one I show you, the one that goes with the line "please contact support"?
Because if you feel more comfortable with that and preferred so, I can't guarantee you anything, but I can try PMing Steve to ask their team to go with your preference and show that message on your profile instead. Just know that the message comes with the fact that you are locked out from the account, thus the request to contact security team.
If I were you, I'll be grateful of this oversight they had, where they still let you in while they investigate the possibility of multi acc. But that's me, I can understand if you preferred the other optio. Should I try to do you a favor and PM Steve?
P.S: We have both parties assigned the same case ID with CEG, when I reply to email I can include as CC: email address from sportsbet.io and vice versa , so at any moment I can send an email and tell that I give up to my claim and CEG will close the case, or sportsbet.io can pay me and send the proof and then we close the case, or wait for the CEG to take decision based on the proofs we offer.
So far I have send as evidence print screens of my account with bet, balance and I admit that they pay me back 836 USDT initial deposit , which I also admit here.
So far sportsbet.io send the proof that they paid me 836 USDT but they still claim that I have multiple accounts.
At this point none of the two parties ( Player - me ) or Operator ( sportsbet.io ) does not want to give up to their claim.
Ok, as this is clear that you won't settle for being accused of multi-acc --and I'm not judging that you are-- and they insist on having proof of possible multi acc, then I think it'll be better to just wait for CEG to review all of the evidences given by both parties and draw their verdict. Rest assured that if you're not guilty and this is all just a big misunderstanding fueled by panic, everything will clear itself. Sportsbet has no interest on cheating their users, just like Steve said,
[...]so I can assure you if everything is as sweet and innocent as you suggest, there would be no problem here.
[...]
regards,
Steve.
Sportsbet.io