Seems to be so much negative stuff on here I just wanted to put in a positive word for Alpha. So my situation is I had two Vipers on pre-order then ran out of cash. I cancelled both, at different times. First I thought I could hang on to one then didn't have enough for that either. Alpha have been prompt and courteous in refunding me on both occasions even though I have been a bit of a nightmare customer! To the haters - if you don't like the warranty, don't buy the product. And don't buy the product if you don't want the risk - nobody is FORCING you to buy anything ffs! So stop whingeing like a bunch of babies, make a decision like grown-ups do and own it. Good luck Alpha and those of you that are still in the running - hope you all make sacks of coin.