-snip
If you can take your time to read through this thread, you will discover that there have several accusations against thos casino and none of the issues and complaints have ended in the player's favour, and I will not the surprise if you are not receive the desired level of response from the team.
-But that notwithstanding you can join the long queue of those who are waiting for a response from this casino admin, who have not gotten either the money back or get to unbanned their accounts after their ban for winning big amounts.
but sadly it seems he is new here and had no thought to read the thread full of complaints from the customers who are here.
even though it's actually quite easy when entering this thread on the first page that the OP is given a negative trust tag and even beginners should see this trust before registering and making a deposit.
but after I saw from some of the complaints that there seemed to be those who complained that they felt cheated, they were people who didn't know this forum before, so they could only complain here after feeling cheated and looking for a place to complain and found this forum.