It seems this problem is increasing. But BC support is not clarify what is causing the problem.
I hope I'm wrong and they can solve all problems. Otherwise I'm behind what I said rugpull will come.
I hope so. They replied new email :
Please be advised that we are receiving an increased number of emails that may cause some delay in our reply. We apologize for the inconvenience, and we are working to address this situation.
We have transferred the relevant details to our team. Please wait for further updates.