"Account at risk is not handled here at live support. Please be patient our core team will respond to you through e-mail."
It's 25 days I'm patient but my problem didn't solved.
Have you seen this?
https://bitcointalk.org/index.php?topic=5438278.msg61720868#msg61720868The only "reasonable" thing I can think of they are not responding to you is if you abused their policy and that is why they refuse to communicate with you.
Reason could be when players have a problem with casinos , opening account and writing this forum? You and like your trustpilot bots getting money from casinos and trying to rise their reputaion. Tell me how much you take? I will pay you double and help players who have a problem with bcgame
Once again, nobody is asking you to advocate for other users, although you are welcome to start a project (e.g. GoFundMe) and raise funds to help players, if that's what you wish to do, you and the other users are replying here one after another and I'm considering taking myself out of the loop since I do not believe you are posting here with good faith, I believe in helping users with genuine issues, and I'm advocating for playing fair, but something tells me you guys are simply not playing it fair - and this is why you have "issues" with the site.