I search on google and found a result if "account at risk" is where the account mostly have broke the casino rules [1] I believe you're lying and trying to blame bc.game while actually you're the one who did fault. Anyway since the representative in this forum isn't active since last year, you can ask on their forum, maybe their representative want to reply you.

---

[1] https://forum.bc.game/topic/7358-warning-must-read-help-me/