~snip~
Most of the negative ratings are related to the multiply BTC game. The users are complaining that the hi-lo game is unfair. Seems like people are leaving negative feedback on Trustpilot after losing their account balance in the hi-lo game. Some people have mentioned that they have lost most of their bets and getting longer losing streak. Maybe they are ignoring the 5% house edge of the multiply BTC game of Freebitco.
Some people also complained that their account was blocked without any reason. But it only happens if anyone creates multiple accounts or use bots to claim the faucet.
I wonder what kind of people can give a negative review to Freebitco.in as I have been using it since 2014 and never had any problems with it,of course I have my account which is the only one and it is with 6 digits ID meaning is from the first persons here that loved crypto since the beginning.Every time I have requested a withdrawal has been processed as described in their website,also everything works as expected,the Premium account,the benefits from using WoF and wagering.I only wager when there is a x5 reward which will start after tomorrow and that is a good time to play.
So yes I agree most probably those who complain have not read that the house edge here is big compared to other hi lo games at 5%,if they knew it they should not complain.