The idea that your Bet history has been deleted is ridiculous and an outright lie.
There are clear rules governing data retention, and besides, the transaction history
isn't just stored in our system but also in the system of the odds feed provider, so stop making such obviously false claims.
Betnomi does not store such data in its system regarding ID and other user identification documents.
A reputable and trusted provider handles our identity verification process like most websites do.
In this specific case, the sports feed provider voided the Bets because their risk management system and team identified them as fraudulent.
After an initial conversation with the user, we requested the provider change those Bets' status from Returned/Voided to a Win to resolve the situation.
However, we need to ensure the user doesn't come back and repeat the same thing and hence the request for the user to complete our KYC process.
Interestingly, he has been unable to complete the KYC process, and we will maintain our stance on the situation.
We were fair enough to reverse the decision of the provider to void the bets in the first place.
Your inability to complete the KYC process is what's in the way and nothing else.
It's interesting how you keep saying other websites paid out that Bet. If you have websites that are paying out your Bets,
why do you need to play on so many websites when you have problems everywhere?
From what we can count, you have negative things to say about 7 Sportsbook, from limiting you to blocking your withdrawals.
Why not play at the same place that pays you out? Of course, you cannot do that because they immediately block you after determining your pattern of behavior.
Some platforms, such as ourselves, have a better risk management system, are familiar with these patterns, and can easily identify them straight away.
The bottom line is you are provably a fraud.